I need a supplier for Washroom Services
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- Dexter
- Registered Member
- Posts: 724
- Joined: 13th Sep 2019 at 8:22am
May 2024
23
08:20
Re: I need a supplier for Washroom Services
Our experience may sound familiar:
Over the years there has been a pattern of not collecting bins or servicing air fresheners for 3 months over the summer. Last year according to their log of visits) they did not visit July-Sept. One of the log's other visits were when we were closed. We had a total of 8 visits instead of 12 in the year.
Between the visits we found that the air fresheners were not working for long periods. They would look at the cartridges and see that they were full and I was shown by an operative that they took a beep from the unit for proof of battery life. Unfortunately, a battery can have enough power to beep but not to activate the air freshener.
When we looked to add another sanitary bin to our contract they changed the frequency of services, for all of the bins, to 24 (from 12) without any reference to it in the accompanying email's narrative. That was probably the straw that broke the camel's back and we started scrutinising more.
Over the years there has been a pattern of not collecting bins or servicing air fresheners for 3 months over the summer. Last year according to their log of visits) they did not visit July-Sept. One of the log's other visits were when we were closed. We had a total of 8 visits instead of 12 in the year.
Between the visits we found that the air fresheners were not working for long periods. They would look at the cartridges and see that they were full and I was shown by an operative that they took a beep from the unit for proof of battery life. Unfortunately, a battery can have enough power to beep but not to activate the air freshener.
When we looked to add another sanitary bin to our contract they changed the frequency of services, for all of the bins, to 24 (from 12) without any reference to it in the accompanying email's narrative. That was probably the straw that broke the camel's back and we started scrutinising more.
- Dalscone89
- Registered Member
- Posts: 21
- Joined: 29th Sep 2023 at 8:55am
May 2024
23
09:57
Re: I need a supplier for Washroom Services
East Lancashire based school, we also used Citron for our washroom services and never had a problem
- grimoopnorth
- Registered Member
- Posts: 144
- Joined: 3rd Aug 2017 at 12:38pm
May 2024
23
12:09
Re: I need a supplier for Washroom Services
I agree that PHS are rubbish. They ok with the nappy bins but dire with sani bins. I would look and see if there is an independent company near you. I have found Inital to be ok in the past and cheaper than PHS.
- PalaceEagles
- Registered Member
- Posts: 108
- Joined: 12th May 2023 at 11:07am
May 2024
23
12:37
Re: I need a supplier for Washroom Services
We use Initial here in Essex. We have had a couple of changes in driver but not missed any pickups. Normally same time and day every 4 weeks.
- Hedgehog
- Registered Member
- Posts: 350
- Joined: 10th Aug 2015 at 10:20pm
May 2024
23
13:26
Re: I need a supplier for Washroom Services
We use Concept Hygiene. Never had an issue in 10 years.
- DJS5751
- Registered Member
- Posts: 5
- Joined: 2nd May 2024 at 10:16am
May 2024
23
14:55
Re: I need a supplier for Washroom Services
We are based in Merseyside and we use Citron.
Never had any issues and always quick to respond if any issues over bags or bins etc.
Never had any issues and always quick to respond if any issues over bags or bins etc.
Site Manager.
- Vera
- Registered Member
- Posts: 3234
- Joined: 28th Jun 2019 at 8:36am
May 2024
23
15:10
Re: I need a supplier for Washroom Services
Thanks all we will hit up Citroen and Initial as I know they operate locally.
What about you Dexter (Still a great name that )
What about you Dexter (Still a great name that )
i'm going to need a bigger bucket!
There's no such thing as bad weather, Only the wrong clothes
There's no such thing as bad weather, Only the wrong clothes
- Dexter
- Registered Member
- Posts: 724
- Joined: 13th Sep 2019 at 8:22am
May 2024
23
15:22
Re: I need a supplier for Washroom Services
I have passed on both Citron and Initial emails to the BM so I think we'll be getting quotes from both.
Thanks to all for the recommendations - I appreciate it.
Vera: The name was from my Jack Russell terrier who departed this world prematurely (a great dog) rather than a serial killer but I'll take the avatar. Yours was a car rather than the North East detective. I guess those names that are not a description of ourselves are from emotional attachments.
Thanks to all for the recommendations - I appreciate it.
Vera: The name was from my Jack Russell terrier who departed this world prematurely (a great dog) rather than a serial killer but I'll take the avatar. Yours was a car rather than the North East detective. I guess those names that are not a description of ourselves are from emotional attachments.
- Vera
- Registered Member
- Posts: 3234
- Joined: 28th Jun 2019 at 8:36am
May 2024
23
15:37
Re: I need a supplier for Washroom Services
Very true, Dexter. I am sorry for your loss of Dexter.Dexter wrote: ↑23rd May 2024 at 3:22pm I have passed on both Citron and Initial emails to the BM so I think we'll be getting quotes from both.
Thanks to all for the recommendations - I appreciate it.
Vera: The name was from my Jack Russell terrier who departed this world prematurely (a great dog) rather than a serial killer but I'll take the avatar. Yours was a car rather than the North East detective. I guess those names that are not a description of ourselves are from emotional attachments.
It's amazing the impact an animal can have on you we ourselves have had many dogs leave us There was Shelley a rehomed ex breeding female, Beau a completely harmless lovely rescue dog who I'm sure was not quite the full shilling, Benny who was our only dog from a pup who was just the best all round dog you could wish for (if a little barky) we now only have Saoirse the most lovely, daft, silly and sleepy rescue greyhound (from Ireland) she is literally no trouble at all and by far the easiest dog to care for.
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i'm going to need a bigger bucket!
There's no such thing as bad weather, Only the wrong clothes
There's no such thing as bad weather, Only the wrong clothes
- Richard M
- Registered Member
- Posts: 126
- Joined: 31st May 2020 at 5:53pm
May 2024
23
15:44
Re: I need a supplier for Washroom Services
You might bget a quote from Cathedral Hygeine. Have used and are good.